Software Engineer

Founder

Business & Sales Strategy:

• SaaS Business Model: Structured a recurring revenue (subscription-based) model designed to solve the pain points of companies seeking professionalized customer service without relying on unstable third-party solutions.
• Sales & Customer Success: Leading active prospecting and closing new accounts by identifying operational bottlenecks and delivering tailor-made automation solutions.

Engineering & Product:

• Multi-tenant Architecture: Developed a scalable platform from scratch to support multiple organizations with complete data isolation and security.
• Intelligent Flow Engine: Built a context management system that enables complex automations, including custom variables, script execution, and real-time HTTP requests.
• High Availability: Implemented an event-driven asynchronous processing system using Node.js and RabbitMQ, ensuring resilience while handling thousands of concurrent messages.

Senior Full Stack Developer

• Maintained and evolved a critical worker application responsible for processing all fiscal documents on the platform, sourcing data asynchronously from AWS SQS queues;
• Maintained and optimized flows that persisted unstructured fiscal invoice metadata to MongoDB, ensuring the integrity and high performance of the NoSQL data layer;
• Provided maintenance for the document management application leveraging AWS S3 to handle the complete file lifecycle, ensuring optimized upload and secure storage.

Senior Software Engineer

January 2024 - PRESENT

• Conducted significant optimizations on the micro front-end, resulting in improvements in application loading from 20 seconds to 3 seconds or less;
• Led and actively participated in the continuous evolution of the product;
• Carried out detailed code reviews to ensure the quality and performance of the system;
• Delivered demands with a high standard of quality within the established deadlines.

Mid-level Software Engineer

September 2022 - December 2023

• I made continuous improvements to an application that was already processing more than 50 million database read and write operations per hour;
• Used Redis to improve the application's performance;
• Used Grafana for observability and monitoring of the back-end application;
• I carried out load tests to validate improvements from one release to the next.

Chatbot Developer

December 2021 - August 2022

• Created conversation flows using a low code tool;
• Developed Javascript scripts for the flow;
• I integrated APIs in C# to connect to the low code tool;
• Implemented chatbots and APIs.

Back-end Developer

• I developed an asynchronous freight calculation logic in JavaScript that reduced the processing time from 15-20 seconds to 3 seconds or less;
• I eliminated the manual deployment process and standardized automatic deployment using a GitLab trigger tool;
• Made integrations with marketplaces, payment platforms, carriers and ERPs;
• I integrated with PIX using the Central Bank manual.

Web Developer

• Developed responsive websites with Bootstrap;
• Delivered on client demands within the stipulated timeframe;
• I maintained legacy websites with versions prior to HTML5.